Frankie’s New York Buffalo Wings

Duties and Responsibilities: Dining Team Members: <ol><li data-list="bullet">Take the guest’s order, communicate the order to the Kitchen Area, deliver the food/drinks within the standards, and process the billing.</li><li data-list="bullet">Check availability of any discount or privilege card of the guests.</li><li data-list="bullet">Check back with guests to see how they enjoy their stay, the food, and the ambiance, among the many.</li><li data-list="bullet">Provide and request the guest to accomplish the Guest Feedback Card (GFC).</li><li data-list="bullet">Check the accuracy of the change and table number before giving it to the billing out guest.</li><li data-list="bullet">Buss out tables and prepare fresh table settings.</li><li data-list="bullet">Check all guests’ order slips and completion status to ensure the completeness of the order.</li><li data-list="bullet">Take additional orders of the guests whether it’s for dine–in or carry-out.</li><li data-list="bullet">Provide other requests of the guests.</li><li data-list="bullet">Provide excellent guest service to the guests.</li><li data-list="bullet">Preserve the cleanliness of the dining area, equipment, furniture and fixtures, and comfort room.</li><li data-list="bullet">Ensure that proper grooming and hygiene are observe and that food safety and sanitation guidelines are followed at all times.</li><li data-list="bullet">Ensure that excellent guest service is observed and practiced at all times.</li></ol> Qualifications:<ol><li data-list="bullet">At least High School graduate</li><li data-list="bullet">With at least 6 months working experience specializing in Food/Beverage/Restaurant Service or equivalent</li><li data-list="bullet">Experience in Fast Food Chains is an advantage</li><li data-list="bullet">Exemplary Guest Service and Team Player Attitude</li><li data-list="bullet">Fun, Quirky, and Witty</li><li data-list="bullet">Willing to be assigned at Frankie's SM Megamall branch</li></ol>

Dining Team Member - SM Megamall

Duties and Responsibilities: <ol><li data-list="bullet">Will be in charge of store operations</li><li data-list="bullet">Ensure all store team members are presentable and ready for day to day operations</li><li data-list="bullet">Ensure proper maintenance of all store equipment</li><li data-list="bullet">Proper delegation of work responsibilities</li><li data-list="bullet">Completion of day to day and monthly reports</li><li data-list="bullet">Ordering and monitoring of stocks</li><li data-list="bullet">To give AWESOME guest service and leading by example</li><li data-list="bullet">Push branch sales and minimize losses</li></ol> Qualifications:<ol><li data-list="bullet">Candidate must possess at least a Bachelor's/ College Degree in food and beverage Services Management or equivalent</li><li data-list="bullet"> Fun, Quirky, Witty</li><li data-list="bullet"> With at least 1 year of Management Trainee/Manager experience in a restaurant setting.</li></ol> What We Offer At Frankie's New York Buffalo Wings, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including: <ol><li data-list="bullet">HMO Provision</li><li data-list="bullet">Generous paid time off and holiday leave</li><li data-list="bullet">Service Charge and Sales Incentives</li><li data-list="bullet">Opportunities for career advancement and skills development</li><li data-list="bullet">Discounts on Frankie's products</li><li data-list="bullet">A positive and collaborative work culture</li></ol>

SM Aura

SM Marilao

UP Town Center

Store Management Trainee

Duties and Responsibilities<ol><li data-list="bullet">Support the Manager-on-Duty (MOD) or Supervisor-on-Duty (SOD) by overseeing kitchen operations, especially during busy hours.</li><li data-list="bullet">Ensure fast and excellent service by keeping the kitchen team motivated, positive, and high-energy.</li><li data-list="bullet">Help prepare the kitchen and overall store for the shift, following the Kitchen Checklist.</li><li data-list="bullet">Lead and guide kitchen staff by assigning tasks, giving clear instructions, and making sure everyone is ready for the day.</li><li data-list="bullet">Maintain a friendly and professional work atmosphere for both team members and guests throughout the shift.</li><li data-list="bullet">Perform a full check on all food items before serving to ensure they meet the required quality standards.</li><li data-list="bullet">Monitor the use of ingredients and enforce proper portioning to avoid waste or shortage.</li><li data-list="bullet">As a Store Trainer, handle the training of new and existing kitchen staff to help them become certified in their stations and prepare them for leadership roles.</li><li data-list="bullet">Give special assignments and set clear rules to keep the kitchen running smoothly and efficiently.</li></ol>Qualifications:<ol><li data-list="bullet">Experience in Fast Food Chains is an advantage</li><li data-list="bullet">Exemplary Guest Service and Team Player Attitude</li><li data-list="bullet">Energetic and Passionate with their job</li><li data-list="bullet">With at least 1 year of proven Leadership Experience and Skills</li><li data-list="bullet">Fun, Quirky, and Witty</li><li data-list="bullet">Can work on shifting schedule including weekends, overtime and holidays</li><li data-list="bullet">Willing to be assigned at Frankie's Greenhills Shopping Center branch.</li></ol>

Greenhills Shopping Center

Kitchen Team Leader

Kitchen Team Members:<ol><li data-list="bullet">Prepare the food order indicated in the Order Slip (OS) by following the Standard Procedure per station.</li><li data-list="bullet">Maintain the orderliness within the kitchen and stock area by putting the right things in place (systematic arrangement) and maintaining things at the right place (standardization and self – discipline)</li><li data-list="bullet">Preserve the cleanliness of the kitchen, equipment, and the stock area which includes but not limited to: Washing the dishes, kitchen utensils and mopping the floor</li><li data-list="bullet">Ensure quality, account incoming and outgoing, and maintain the completeness, FIFO, and good condition of all stocks and ensure that station and area reports were properly accomplished and accounted.</li><li data-list="bullet">Log all wastages, spoilages and expired products and ensure that all are accounted and reported versus the theoretical count in the POS.</li><li data-list="bullet">Conduct proper counting and inventory of station tools and materials, raw materials and items.</li><li data-list="bullet">Ensure that all products assembled and prepared are of high quality, special request are given attention, complete and accurate and meets serving time and serve menu items compliant with established standards.</li><li data-list="bullet">Set up stations and collect all necessary supplies to prepare menu or prepare a variety of foods as part of Frankie's Menu during operations.</li><li data-list="bullet">Arrange sauces and supplementary garnishes for allocated station and notify Head in advance of unlikely shortages.</li><li data-list="bullet">Follows the proper opening and closing procedure of the kitchen in adherence with the standard procedures and constantly use safe and hygienic food handling practices.</li></ol>Qualifications:<ol><li data-list="bullet">At least High School graduate</li><li data-list="bullet">With at least 6 months working experience specializing in Food/Beverage/Restaurant Service or equivalent</li><li data-list="bullet">Experience in Fast Food Chains is an advantage</li><li data-list="bullet">Exemplary Guest Service and Team Player Attitude</li><li data-list="bullet">Fun, Quirky, and Witty</li><li data-list="bullet">Willing to be assigned at Frankie's Avida Turf BGC</li></ol>

Kitchen Team Member

Kitchen Team Members:<ol><li data-list="bullet">Prepare the food order indicated in the Order Slip (OS) by following the Standard Procedure per station.</li><li data-list="bullet">Maintain the orderliness within the kitchen and stock area by putting the right things in place (systematic arrangement) and maintaining things at the right place (standardization and self – discipline)</li><li data-list="bullet">Preserve the cleanliness of the kitchen, equipment, and the stock area which includes but not limited to: Washing the dishes, kitchen utensils and mopping the floor</li><li data-list="bullet">Ensure quality, account incoming and outgoing, and maintain the completeness, FIFO, and good condition of all stocks and ensure that station and area reports were properly accomplished and accounted.</li><li data-list="bullet">Log all wastages, spoilages and expired products and ensure that all are accounted and reported versus the theoretical count in the POS.</li><li data-list="bullet">Conduct proper counting and inventory of station tools and materials, raw materials and items.</li><li data-list="bullet">Ensure that all products assembled and prepared are of high quality, special request are given attention, complete and accurate and meets serving time and serve menu items compliant with established standards.</li><li data-list="bullet">Set up stations and collect all necessary supplies to prepare menu or prepare a variety of foods as part of Frankie's Menu during operations.</li><li data-list="bullet">Arrange sauces and supplementary garnishes for allocated station and notify Head in advance of unlikely shortages.</li><li data-list="bullet">Follows the proper opening and closing procedure of the kitchen in adherence with the standard procedures and constantly use safe and hygienic food handling practices.</li></ol> Qualifications:<ol><li data-list="bullet">At least High School graduate</li><li data-list="bullet">With at least 6 months working experience specializing in Food/Beverage/Restaurant Service or equivalent</li><li data-list="bullet">Experience in Fast Food Chains is an advantage</li><li data-list="bullet">Exemplary Guest Service and Team Player Attitude</li><li data-list="bullet">Fun, Quirky, and Witty</li><li data-list="bullet">Willing to be assigned at Frankie's Robinson Place Manila</li></ol>

Robinsons Place Manila

Duties and Responsibilities: <ol><li data-list="bullet">Lead end-to-end training activities, from scheduling to post-training evaluations.</li><li data-list="bullet">Supervise in-store training and confirm that trainees meet skill and behavior standards.</li><li data-list="bullet">Monitor trainee performance, provide feedback, and maintain detailed training records.</li><li data-list="bullet">Work with the team to improve training tools, content, and delivery methods.</li><li data-list="bullet">Manage training budgets and set up store simulations with all necessary materials and resources.</li></ol> Qualifications: <ol><li data-list="bullet">Candidate must possess at least a Bachelor's/College Degree in Business Administration or equivalent.</li><li data-list="bullet">Proven work experience as a Trainer, Training Specialist, or in an equivalent operational role (e.g., Restaurant Manager, Supervisor) with strong background in staff development and operational training.</li><li data-list="bullet">Must be willing to be assigned at Frankie’s Headquarters – Kapitolyo, Pasig and to be deployed to various sites or stores during New Store Openings and other training-related activities as needed.</li><li data-list="bullet">Must be willing to work extended hours and to work on weekends and holidays.</li></ol>

Operations Training Specialist

📍 Validate and reconcile daily sales between POS readings, accounting records, and multiple payment platforms to ensure accuracy and completeness.📍 Prepare and record journal entries for store sales, ensuring timely and accurate financial reporting.📍 Monitor store sales performance and resolves discrepancies between CMSR, SOA, and merchant records.📍 Generate and submit monthly sales, POS, and Profit &amp; Loss reports to management, mall administrators, and the BIR eSales portal.📍 Conduct periodic store audits to assess cashiering procedures and compliance with accounting standards.📍 Coordinate with merchant partners and vendors to reconcile long-outstanding variances and process 2307 submissions.

Kapitolyo

General Accounting Specialist

Duties and Responsibilities: Kitchen Team Members: <ol><li data-list="bullet">Prepare the food order indicated in the Order Slip (OS) by following the Standard Procedure per station.</li><li data-list="bullet">Maintain the orderliness within the kitchen and stock area by putting the right things in place (systematic arrangement) and maintaining things at the right place (standardization and self – discipline)</li><li data-list="bullet">Preserve the cleanliness of the kitchen, equipment, and the stock area which includes but not limited to: Washing the dishes, kitchen utensils and mopping the floor</li><li data-list="bullet">Ensure quality, account incoming and outgoing, and maintain the completeness, FIFO, and good condition of all stocks and ensure that station and area reports were properly accomplished and accounted.</li><li data-list="bullet">Log all wastages, spoilages and expired products and ensure that all are accounted and reported versus the theoretical count in the POS.</li><li data-list="bullet">Conduct proper counting and inventory of station tools and materials, raw materials and items.</li><li data-list="bullet">Ensure that all products assembled and prepared are of high quality, special request are given attention, complete and accurate and meets serving time and serve menu items compliant with established standards.</li><li data-list="bullet">Set up stations and collect all necessary supplies to prepare menu or prepare a variety of foods as part of Frankie's Menu during operations.</li><li data-list="bullet">Arrange sauces and supplementary garnishes for allocated station and notify Head in advance of unlikely shortages.</li><li data-list="bullet">Follows the proper opening and closing procedure of the kitchen in adherence with the standard procedures and constantly use safe and hygienic food handling practices.</li><li data-list="bullet"> </li></ol>Qualifications:<ol><li data-list="bullet">At least High School graduate</li><li data-list="bullet">With at least 6 months working experience specializing in Food/Beverage/Restaurant Service or equivalent</li><li data-list="bullet">Experience in Fast Food Chains is an advantage</li><li data-list="bullet">Exemplary Guest Service and Team Player Attitude</li><li data-list="bullet">Fun, Quirky, and Witty</li><li data-list="bullet">Willing to be assigned at Frankie's SM Megamall branch</li></ol>

Kitchen Team Member - SM Megamall

Duties and Responsibilities: Dining Team Leader: <ol><li data-list="bullet">Assist the Manager – On – Duty (MOD) &amp; Supervisor – On – Duty (SOD) in controlling the Floor especially during peak hours. Ensure awesome guest service and hospitality by supervising Dining Team Members and maintaining fun, positive and high energy level. Monitor the dining area and ensure that all guests are attended immediately. </li><li data-list="bullet">Interact with guests to ensure that they have been provided with awesome dining experience. Check back each table and facilitate guest concern, if any. Ensure that speed service and product quality are maintained at all times. Call the attention of SOD in case concern that may irate the guest, so apologies can be given ahead.</li><li data-list="bullet">Deal with guest concerns or complaints in a professional manner and come up with an appropriate resolution in a timely manner. Coordinate with the SOD on all actions taken.</li><li data-list="bullet">Monitors Dining Team Members in pushing promotions and new products to guest.</li><li data-list="bullet">Monitor and manage the use of Dining materials such as tissues, packaging materials (for left over carry out) and condiments, among the many. </li><li data-list="bullet">Assist the Management Team as they hold and facilitate regular meetings for the whole team for review of operations and results, lay out action plans, recognize performers and updates on development and critical matters needing emphasis.</li><li data-list="bullet">Develop new and enhance work processes in close coordination with the Management Team to provide corrective actions to recurring problems including internal guest complaints, as well as preventive actions to avoid potential problems from occurring. </li><li data-list="bullet">Assist the management team in holding and facilitating regular meetings for the whole team for review of operations and business results, lay-out action plans, recognize performers, and provide updates on people developments, and critical matters needing emphasis.</li><li data-list="bullet">Guide the Dining Team Members as they carry out their duties. Coach them to further improve performance and enforce the Discipline Policy as necessary.</li></ol> Kitchen Team Leader: <ol><li data-list="bullet">Assist the Manager – On – Duty (MOD) / Supervisor – On – Duty (SOD) by controlling Kitchen especially during peak hours. Ensure excellent guest service and hospitality by maintaining fun, positive and high energy level of Kitchen Team Members. Monitor the kitchen and ensure that all orders are attended immediately.</li><li data-list="bullet">Assist the MOD/SOD by ensuring that the entire store is ready for the Shift as per the Kitchen Checklist.</li><li data-list="bullet">Lead the Kitchen Team Members by delegating duties, assigning specific tasks and ensuring that the team members are prepared for the day.</li><li data-list="bullet">Maintain a positive work environment for the Kitchen Team Members and guests during each shift.</li><li data-list="bullet">Conduct 100% inspection of all finished products prior to serving to guest based on the product quality standard. Ensure that all critical characteristics are inspected accurately.</li><li data-list="bullet">Monitor the use of raw materials at the Kitchen Area. Ensure the adequacy of portion controls and guides to minimize cases of over portion/under portion.</li><li data-list="bullet">As a Store Trainer, facilitate the training and development of Kitchen Team Members with the end view of certifying them to Station and in the medium term, Leadership post.</li><li data-list="bullet">Delegate special tasks and prescribe specific rules and regulations critical to the effective management of the Kitchen Area.</li></ol> Qualifications: <ol><li data-list="bullet">Experience in Fast Food Chains is an advantage</li><li data-list="bullet">Exemplary Guest Service and Team Player Attitude</li><li data-list="bullet">Energetic and Passionate with their job</li><li data-list="bullet">With at least 1 year of proven Leadership Experience and Skills</li><li data-list="bullet">Fun, Quirky, and Witty</li><li data-list="bullet">Can work on shifting schedule including weekends, overtime and holidays</li><li data-list="bullet">Willing to be assigned at Frankie's SM Marilao.</li></ol>

Dining & Kitchen Team Leader - SM Marilao

Kitchen Team Members:<ol><li data-list="bullet">Prepare the food order indicated in the Order Slip (OS) by following the Standard Procedure per station.</li><li data-list="bullet">Maintain the orderliness within the kitchen and stock area by putting the right things in place (systematic arrangement) and maintaining things at the right place (standardization and self – discipline)</li><li data-list="bullet">Preserve the cleanliness of the kitchen, equipment, and the stock area which includes but not limited to: Washing the dishes, kitchen utensils and mopping the floor</li><li data-list="bullet">Ensure quality, account incoming and outgoing, and maintain the completeness, FIFO, and good condition of all stocks and ensure that station and area reports were properly accomplished and accounted.</li><li data-list="bullet">Log all wastages, spoilages and expired products and ensure that all are accounted and reported versus the theoretical count in the POS.</li><li data-list="bullet">Conduct proper counting and inventory of station tools and materials, raw materials and items.</li><li data-list="bullet">Ensure that all products assembled and prepared are of high quality, special request are given attention, complete and accurate and meets serving time and serve menu items compliant with established standards.</li><li data-list="bullet">Set up stations and collect all necessary supplies to prepare menu or prepare a variety of foods as part of Frankie's Menu during operations.</li><li data-list="bullet">Arrange sauces and supplementary garnishes for allocated station and notify Head in advance of unlikely shortages.</li><li data-list="bullet">Follows the proper opening and closing procedure of the kitchen in adherence with the standard procedures and constantly use safe and hygienic food handling practices.</li></ol>Dining Team Members:<ol><li data-list="bullet">Take the guest’s order, communicate the order to the Kitchen Area, deliver the food/drinks within the standards, and process the billing.</li><li data-list="bullet">Check availability of any discount or privilege card of the guests.</li><li data-list="bullet">Check back with guests to see how they enjoy their stay, the food, and the ambiance, among the many.</li><li data-list="bullet">Provide and request the guest to accomplish the Guest Feedback Card (GFC).</li><li data-list="bullet">Check the accuracy of the change and table number before giving it to the billing out guest.</li><li data-list="bullet">Buss out tables and prepare fresh table settings.</li><li data-list="bullet">Check all guests’ order slips and completion status to ensure the completeness of the order.</li><li data-list="bullet">Take additional orders of the guests whether it’s for dine–in or carry-out.</li><li data-list="bullet">Provide other requests of the guests.</li><li data-list="bullet">Provide excellent guest service to the guests.</li><li data-list="bullet">Preserve the cleanliness of the dining area, equipment, furniture and fixtures, and comfort room.</li><li data-list="bullet">Ensure that proper grooming and hygiene are observe and that food safety and sanitation guidelines are followed at all times.</li><li data-list="bullet">Ensure that excellent guest service is observed and practiced at all times.</li></ol>

Dining Team Member

Kitchen Team Members:<ol><li data-list="bullet">Prepare the food order indicated in the Order Slip (OS) by following the Standard Procedure per station.</li><li data-list="bullet">Maintain the orderliness within the kitchen and stock area by putting the right things in place (systematic arrangement) and maintaining things at the right place (standardization and self – discipline)</li><li data-list="bullet">Preserve the cleanliness of the kitchen, equipment, and the stock area which includes but not limited to: Washing the dishes, kitchen utensils and mopping the floor</li><li data-list="bullet">Ensure quality, account incoming and outgoing, and maintain the completeness, FIFO, and good condition of all stocks and ensure that station and area reports were properly accomplished and accounted.</li><li data-list="bullet">Log all wastages, spoilages and expired products and ensure that all are accounted and reported versus the theoretical count in the POS.</li><li data-list="bullet">Conduct proper counting and inventory of station tools and materials, raw materials and items.</li><li data-list="bullet">Ensure that all products assembled and prepared are of high quality, special request are given attention, complete and accurate and meets serving time and serve menu items compliant with established standards.</li><li data-list="bullet">Set up stations and collect all necessary supplies to prepare menu or prepare a variety of foods as part of Frankie's Menu during operations.</li><li data-list="bullet">Arrange sauces and supplementary garnishes for allocated station and notify Head in advance of unlikely shortages.</li><li data-list="bullet">Follows the proper opening and closing procedure of the kitchen in adherence with the standard procedures and constantly use safe and hygienic food handling practices.</li></ol> Qualifications:<ol><li data-list="bullet">At least High School graduate</li><li data-list="bullet">With at least 6 months working experience specializing in Food/Beverage/Restaurant Service or equivalent</li><li data-list="bullet">Experience in Fast Food Chains is an advantage</li><li data-list="bullet">Exemplary Guest Service and Team Player Attitude</li><li data-list="bullet">Fun, Quirky, and Witty</li><li data-list="bullet">Willing to be assigned at Frankie's Sundry Paranaque branch.</li></ol> What We Offer:At Frankie's New York Buffalo Wings, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including:<ol><li data-list="bullet">HMO Provision</li><li data-list="bullet">Service Charge and Sales Incentives</li><li data-list="bullet">Generous paid time off and holiday leave</li><li data-list="bullet">Opportunities for career advancement and skills development</li><li data-list="bullet">Discounts on Frankie's products</li><li data-list="bullet">A positive and collaborative work culture</li></ol>

Kitchen Team Member - Sundry Parañaque

𝐖𝐞'𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠, 𝐅𝐫𝐚𝐧𝐤𝐢𝐞'𝐬 #𝐅𝐚𝐦 🗽 We're looking for experienced 𝐊𝐢𝐭𝐜𝐡𝐞𝐧 𝐚𝐧𝐝 𝐃𝐢𝐧𝐢𝐧𝐠 𝐓𝐞𝐚𝐦 𝐌𝐞𝐦𝐛𝐞𝐫𝐬 to join our awesome team in the following branches/stores: 📍SM Megamall📍Ayala Mall Feliz📍Uptown BGC📍Crossroads BGC📍Salcedo Makati📍Avida Turf📍UP Town Center📍Kapitolyo📍Sundry Malate📍Sundry Parañaque📍SM Aura📍Greenhills Shopping Center📍Robinsons Place Manila📍Robinsons Place Antipolo📍Eastwood📍SM North Edsa📍Mall of Asia📍Evo City 𝐓𝐨 𝐪𝐮𝐚𝐥𝐢𝐟𝐲:- Must have proven experiences as Dining or Kitchen Team Member or in food industry- Be Guest oriented- Have Good communication skills- Be Fun, Quirky &amp; Witty- Be Willing to be trained 𝐎𝐍𝐂𝐄 𝐃𝐄𝐏𝐋𝐎𝐘𝐄𝐃 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐞𝐧𝐣𝐨𝐲:- A Competitive Salary &amp; Benefits Package- Service Charge / Monthly Sales Bonus- Direct Hiring and Employment- Group Personal Accident Insurance and HMO Card- Performance Incentives- Discount on Frankie's Products #morethanworkWEAREFAMILY#HiringPhilippines#HiringPH#Jobsearch#Jobopportunities#FrankiesCareers

Frankie’s New York Buffalo Wings

Jobs at Frankie’s New York Buffalo Wings

Kitchen Team Member

Kitchen Team Member

Kitchen Team Member - SM Megamall

Dining Team Member

Didn't find a job that you like?

Is Frankie’s New York Buffalo Wings yours?

Sign In Required